| Objective |
To improve the Supervision and Team Leading skills of personnel in supervisory positions and those looking to move into that role. |
| Benefits |
- Skill Supervisors and Team Leaders to be able to motivate personnel.
- Increase leadership skills by increasing confidence in individuals when dealing with all personnel.
|
| Who Should Attend? |
Supervisors and Team Leaders who face the challenges of leading, motivating and facilitating the efforts of work groups. |
| Course Outline |
Introduction to theoretical and practical aspects of Supervision and Team Leading by providing tools to motivate individuals and teams, manage time effectively, identify problems and make sound decisions, plan and delegate appropriately and communicate effectively.
|
Register your interest>
Welcome and Introduction
Welcome and Introductions
Icebreaker
Course Objective
Maintenance History
Problems and Challenges
Problems encountered by the maintenance department
Problems encountered by supervisors/Team Leaders
Problems encountered when dealing with workmates
Spheres of Influence
Report Writing
Dealing with difficult subordinates
Organisational Structures
Organisational types
Position Descriptions (site specific)
Ownership
Leadership and Influence
Motivation
Why do we work?
Two-way communication
Leadership verses Supervision
Planning and Delegation
Decision Making
Maintenance Techniques
Principles and techniques
Developing a maintenance program
Using contractors
Work standards
Feedback Session
Open forum addressing issues raised by course participants
What’s in it for me?
Win/Win relationships
Register your interest>
back > |
